FAQ

While each client that we work with is different and unique in their own right, these questions are often asked. Here you will find the answers to some of the most common questions we receive.

What do you mean by Luxury?

My team and I value your business and as such want you to feel pampered from the moment you initiate contact with us. This starts with fast and responsive correspondence and ensuring all your questions are addressed. Secondly, Luxury to us means that you are our most important priority. Whether it be enjoying champagne in our studio during your consultation or the Bridal Necessity Bag that each of our brides receives, Paul James Beauty understands the importance of the finer details in life. You deserve to feel like royalty everyday, but especially on your wedding day.

Do I actually need to have my makeup done professionally for my wedding?

Yes! You have hired professionals for every aspect of your wedding. From the venue to your photographer, you have selected a team of professionals who provide expertise in their respective industries. Hiring a professional makeup artist is no different.  Additionally, professional photography warrants professional makeup application. Our services will allow you to look stunning on your big day but also ensure that 20 years from now you will be able to look back and still marvel in how you looked on your big day.

What makes your business different than others?

We understand that as a consumer you have several options when selecting your beauty team.  Our team is comprised of trained professionals with over 15 years of experience in a variety of beauty professions. We take continuing education very seriously and provide our clients with the latest trends, all while capturing who each client is.  Our approach allows our clients to feel like a special and elevated version of themselves.

How does your booking process work?

Our booking process is very simply. When a client inquiry is submitted, one of our artist will reach out to you within 24 hours and obtain all the details for your special day. We will then schedule a consultation and discuss all of your makeup needs. Once you have decided to book with us, a client agreement and invoice will be sent. A non-refundable, non-transferable retainer of 50% of the total amount will be due in addition to your signed client agreement. Once both have been received, your date will be secure.

Do you travel to me on my wedding day?

Of course! We pride ourselves on being a mobile glam squad. This means coming equipped with everything needed for you and your bridal party. We even provide professional lighting and a studio chair for your comfort.

What products do you use?

One of the many perks of being in the beauty industry as long as we have is the experience we have gained and the product knowledge we have.  All of the artist with Paul James Beauty know the perfect combination of products to ensure you look and feel flawless. Currently in our kits you will find brands like, YSL, DIOR, Laura Mercier, Bobbi Brown, Temptu, RCMA, Chanel, Tom Ford, NARS, Urban Decay, Lancome, Stilla, and Makeup Forever.

How many applications can you service?

Typically, up to 8 services can be offered without the use of an assistant. If your time line is shorter or you would like an extra artist, a $125/hr charge will be added to your total.

Do you book more than one wedding per day?

In general, we do not book more than one wedding per day. However, if touch up services have not been selected and the timeline for your day allows, additional services may be booked. Before during so, a  member of our team will confirm this with you.

Do you offer group discounts?

We want all of our clients to look and feel amazing. We are able to ensure this by providing luxury services to each of the members of your party. In doing so, each client’s appearance will be elevated and complimentary of the look that we have selected for you. With this in mind, we do not offer group discounts.

Can you work with all skin tones?

Any professional makeup artist should be able to work with anyone who sits in their chair. From the most fair to the deepest skin tones, our artist are trained and equipped with everything needed for any skin tone, type and condition that we service.

How soon should I book with you?

Due to a high number of request, we recommend booking as soon as possible. It breaks our hearts to tell clients that their date is no longer available. Some clients book as far as 18-24 months in advance.

What is you cancellation policy?

Our retainer is in place to protect you as the client and also us as a business. We take great pride in the fact that you have chosen to work with us. Parties cancelled 4 months from their date will not be assessed any additional charges. Parties cancelled 3 or fewer months from their date will be charged a $250 cancellation fee.

What should I expect at our consultation and on my wedding day?

During our consultation, we want you to feel relaxed and comfortable. Enjoy a glass a wine or Champagne in our studio and #Letstalkbeauty. Our consultation will start off by getting to know you a little better. Questions about how you met your fiance, what your wedding colors are and styles of makeup you like will all be discussed. From there we will create a one of a kind, signature look just for you. This look will capture who you are as a women and highlight your best features. We will use a specially  cultivated application to record all the products used and their placement along with pictures from our consultation. The day off, your client profile we be pulled up and simply recreated, providing a seamless and time efficient process. Our experience has given us the opportunity to factor in changes and unexpected circumstances. We are cool, calm and collected under pressure and provide a luxury service that will leave you raving for years to come

Is there a charge for the consultation?

Consultations are charged at the rate of $75.00 and will include the full look for your big day.